Minnesota Community
Education Association
The state-wide membership organization of community educators
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How to Deal With Difficult People

How to Deal With Difficult People!  
Presenter: Dr. Bruce Miles, Big River Group
We all have had those times in our job where we have searched for ways to deal with people that well…are just hard to reach! Are you looking for ways to de-escalate conflicts, arguments or just plain stubborn employees? Are you looking for hands on ways to handle community education customers or employees who are either disgruntled or maybe out of control? Help is on the way! Strategies and techniques that will make your job a whole lot easier as you confront those difficult people and situations.

Thursday, April 6, 2017 - Alexandria

Time: 9:30-12:30
$49 (3 CEU’s)

Register here

9:30 AM - 12:30 PM

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13750 Lake Blvd., Lindstrom, MN 55045
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